FAQs
"At Our Silver Jewelry Store, We Want You to Be Informed - Check Out Our Comprehensive FAQ Guide for Everything You Need to Know"
At our silver jewelry store, we understand that purchasing jewelry can be an exciting but sometimes confusing experience. With so many different styles, materials, and care instructions to consider, it's natural to have questions. That's why we've created this comprehensive FAQ section to help you make informed decisions about our high-quality sterling silver jewelry.
With our FAQ section, we aim to provide you with the knowledge and confidence you need to make the perfect choice when it comes to silver jewelry. So, whether you're shopping for yourself or for a loved one, take a look at our FAQ guide to learn more about the world of sterling silver jewelry. If you have any further questions, don't hesitate to reach out to our friendly customer service team.
What is 925 sterling silver?
925 sterling silver is an alloy made of 92.5% pure silver and 7.5% other metals, typically copper. The addition of copper enhances the strength and durability of the silver, making it ideal for crafting fine jewelry that is both beautiful and long-lasting.
Is 925 silver real silver?
Yes, 925 silver is real silver. It contains 92.5% pure silver and 7.5% alloy, usually copper, which gives it extra strength without compromising its luster. Jewelry made from 925 silver is often hallmarked as “925” to certify its purity.
Will 925 silver jewelry tarnish over time?
Yes, 925 silver can tarnish over time when exposed to air, moisture, or chemicals. However, with proper care, tarnish can be easily cleaned, and the jewelry will regain its original shine. Storing your silver pieces in a dry, airtight container and regularly cleaning them will minimize tarnishing.
How do I clean and care for 925 silver jewelry?
To keep your 925 silver jewelry in pristine condition:
- Use a soft polishing cloth to gently buff the silver.
- Avoid exposure to harsh chemicals like perfumes, lotions, or household cleaners.
- Store your jewelry in an airtight container or anti-tarnish pouch.
- For a deeper clean, use a silver cleaning solution or a mixture of mild soap and warm water. Dry thoroughly with a soft cloth after rinsing.
Is 925 silver hypoallergenic?
925 sterling silver is generally considered hypoallergenic, making it suitable for most people with sensitive skin. However, some individuals may experience a reaction to the alloy metals (like copper) in the silver. If you have highly sensitive skin, opt for jewelry that’s coated with rhodium for added protection
How durable is 925 silver?
925 silver is quite durable due to its alloyed nature, making it resistant to scratching, bending, or wear when treated with care. However, it is softer than some other metals like gold or platinum, so avoid rough handling or wearing it during activities that may damage the jewelry.
Can I wear my 925 silver jewelry every day?
Yes! 925 silver jewelry is designed for everyday wear. It’s durable enough to withstand daily use, and frequent wearing can actually prevent tarnishing as natural oils from your skin help maintain its shine. Just be sure to remove it when engaging in activities like swimming, exercising, or cleaning to protect it from chemicals and damage.
What does the “925” stamp on my jewelry mean?
The “925” stamp is a hallmark that guarantees your jewelry is made from 92.5% pure silver. This mark is recognized globally as the standard for sterling silver and assures the authenticity and purity of the metal.
What types of designs are available in 925 silver jewelry?
Our 925 silver jewelry collections feature a wide range of designs, including:
- Traditional and ethnic designs inspired by Indian culture.
- Modern and minimalist styles for everyday wear.
- Gemstone-studded pieces, including semi-precious stones like turquoise, amethyst, and garnet.
- Intricate filigree, engraving, and handcrafted detailing.
Do you offer custom 925 silver jewelry?
Yes, we offer custom design services where you can collaborate with our skilled artisans to create a unique, one-of-a-kind piece tailored to your preferences. From choosing the design, stones, and engraving, we ensure every detail is perfect for your custom jewelry.
What is a Certificate of Authenticity, and do you provide one?
A Certificate of Authenticity is a document that confirms the purity and quality of the silver used in your jewelry. At COCIBLU, every piece of jewelry comes with a Certificate of Authenticity, ensuring you’re purchasing genuine 925 sterling silver made with the finest craftsmanship.
Is your silver jewelry ethically sourced?
Yes, we are committed to ethical sourcing practices. All of our silver and gemstones are ethically sourced from trusted suppliers who follow sustainable and responsible mining practices. Our jewelry reflects not only beauty but also our commitment to sustainability and transparency.
What is your warranty policy for 925 silver jewelry?
We offer a lifetime warranty on all of our 925 silver jewelry. This covers any defects in materials or craftsmanship. If you experience any issues, we will repair or replace your piece free of charge to ensure your complete satisfaction.
Do you offer resizing or repairs for 925 silver jewelry?
Yes, we offer resizing and repair services. If your jewelry needs adjustment, or if it has been damaged, our expert craftsmen will carefully restore it to its original condition. Contact our customer service team to arrange a repair or resizing.
How do I use the discount code on my first purchase?
Once you subscribe to our newsletter, you will receive a 5% discount code via email. Simply enter this code at checkout to apply the discount to your first purchase. If you encounter any issues, feel free to contact our support team.
What are your shipping and return policies?
We offer free express shipping on all orders, and every piece is fully insured during transit. If you’re not completely satisfied with your purchase, you can return it within 30 days for a full refund, provided the jewelry is in its original condition.