Delivery
Shipping Information - India
- Delivery Time: Orders are delivered within 6-8 working days.
- Free Shipping: Enjoy 'Always Free' shipping on pre-paid orders across India.
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Cash on Delivery (COD):
- Free shipping for COD orders above ₹5000.
- For COD orders below ₹5000, a shipping charge of ₹150 applies.
Shipping Information - International
Delivery Method:
- Standard Shipping (EMS, India Post): Delivered within 10-15 business days.
- Express Shipping (UPS, FedEx, DHL): Delivered within 6-8 business days.
Shipping Charges:
- Standard Shipping: Approx. starting price USD 25.
- Express Shipping: Approx. starting price USD 40.
Please Note: Duties and taxes, as per your country's regulations, will be applicable and borne by the customer. These charges will be billed separately by the courier company at the time of delivery.
Shipping charges are based on the destination and weight of the parcel. For detailed inquiries, write to us at info@cociblu.com.
For Fine Jewelry orders, Indian Custom Clearance, Insurance & Freight Charges will be covered by Cociblu. However, VAT, duties, and taxes in your country will be borne by the customer.
Important Shipping Information
- Our customer service team may contact you for additional information if required.
- After dispatch, you will receive a confirmation email.
- We aim to dispatch all orders within 48 hours/2 business days, excluding Indian public holidays. In such cases, dispatch may take up to 72 hours.
- Estimated delivery times are based on the date of dispatch.
- We are not responsible for delays caused by natural calamities or unavoidable circumstances.
- Orders cannot be redirected once dispatched.
- Each order is shipped to a single destination address. For multiple addresses, you must place separate orders.
- We aim to deliver within 16 working days, including processing time. In rare cases, it may take longer if items need to be procured or produced.
- If part of your order cannot be delivered within 16 working days, you may cancel the unshipped portion for a refund.
- We only use reputed courier services to ensure timely and secure deliveries.